Senior Product Manager, Chat, Video, and Collaboration Integrations

The role

You will own and lead the development of integrations connecting Datadog with tools like Slack, Microsoft Teams, and Jira. You will set the vision for the platform, drive new capabilities including agentic workflows, and identify new integrations.

What you will do

• Own the strategy and roadmap for chat, video and collaboration integrations.
• Build integrations as a platform using frameworks, APIs and guidelines.
• Standardize bi-directional syncing for issues and tickets across external systems.
• Integrate AI capabilities across collaboration tools to automate actions.
• Deliver scalable enterprise management features like identity mapping and security controls.
• Partner with PMs across Datadog to plan joint OKRs and investment.
• Talk to customers to create PRDs, design partnerships and prioritized roadmaps.
• Support Sales, Solutions and Customer Success on strategic deals and migrations.
• Define and track adoption, engagement and revenue-influence metrics.

Required qualifications

• 5+ years of product management experience shipping technical B2B SaaS products.
• Ownership of a product area with multiple engineering teams.
• Deep experience with integrations, platforms or developer-facing APIs.
• Track record of driving roadmaps across organizational boundaries.
• Experience working with strategic technology partners.
• Strong technical depth with webhooks, sync models, auth, rate limits and AI/LLM trade-offs.
• Enterprise instincts regarding large organization IT operations.
• Clear, persuasive written and verbal communication.
• Ability to present to executives, customers and partner leadership.

Nice to have

• Experience or genuine interest in developer platforms, observability, incident response, ITSM, or AI-assisted and agentic product experiences.
• Experience on chat or collaboration surfaces (Slack, Microsoft Teams) or ITSM / work-management systems (ServiceNow, Jira).

Benefits

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs)
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program
• Inclusive company culture and Community Guilds
• Free, global Spring Health benefits for employees and dependents age 6+
• Healthcare, dental, parental planning, and mental health benefits
• 401(k) plan and match
• Paid time off
• Fitness reimbursements

About the company

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack. It brings applications, infrastructure, data, models, and security into one place.