EG - Health Information Specialist II

The role

You will receive and process requests for patient health information and manage patient health records. This role involves maintaining medical privacy, preparing patient charts, and assisting with administrative duties.

What you will do

• Receive and process requests for patient health information
• Maintain confidentiality and security with all privileged information
• Maintain working knowledge of Company and facility software
• Adhere to the Company's and Customer facilities Code of Conduct and policies
• Manage patient health records and ensure HIPAA compliance
• Prepare new patient charts from paper or electronic sources
• Create digital images of paperwork for electronic medical records
• Respond to requests for patient records from internal and external sources
• Answer inbound and outbound calls
• Assist with training associates and acting in a lead role with staff

Required qualifications

• High School Diploma or GED
• Must be 18 years of age or older
• Ability to commute between locations as needed
• 1-year Health Information related experience
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment
• Professional verbal and written communication skills in the English language
• Detail and quality oriented
• Strong data entry skills
• Must be able to work with minimum supervision
• Ability to organize and manage multiple tasks
• Able to respond to requests in a fast-paced environment

Nice to have

• Previous production/metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

Benefits

• Medical
• Dental
• Vision
• 401K
• Tuition reimbursement
• Paid time off (including major holidays)

Before you apply

• Must be 18 years of age or older
• Post-offer health screenings and proof/completion of vaccinations such as flu shot, Tdap, COVID-19 may be required
• This job is not eligible for employment sponsorship

About the company

Datavant is the data collaboration platform trusted for healthcare. They provide critical data solutions for organizations across the healthcare ecosystem.