Health Information Specialist I

The role

This person will support front desk operations and Release of Information services at a single onsite healthcare location. They will handle medical record requests and interact directly with patients.

What you will do

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

Required qualifications

• High School Diploma or GED
• Must be 18 years of age or older
• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Tuition reimbursement
• Paid Time Off, including major holidays
• Opportunities for growth and advancement within the company

Before you apply

• Must be 18 years of age or older
• Post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. may be required
• This job is not eligible for employment sponsorship

About the company

Datavant is a data collaboration platform for healthcare. They provide data solutions for providers, health plans, researchers, and life sciences companies.