Datavant2
Area Lead Health Information Specialist
Buffalo, NY. Posted a month ago
The role
This person will process medical record requests and manage patient health information. They will also act in a lead role by training, mentoring, and assisting staff within the region.
What you will do
- Process Release of Information (ROI) requests accurately and timely
- Provide phone support to patients, providers, and authorized requestors
- Fax, scan, and manage incoming and outgoing medical record requests
- Burn medical images to CDs and share images electronically
- Maintain confidentiality and security with all privileged information
- Prepare new patient charts and ensure records are accurate and complete
- Assist with training, mentoring, and onboarding new employees
- Act in a lead role with staff regarding general questions
- Generate reports for manager or facility as directed
- Participate in project teams and committees
Required qualifications
- High School Diploma or GED
- Must be 18 years of age or older
- 1 year Health Information related experience
- Able to travel local/regionally 75% or more of the time
- Ability to commute between locations as needed
- Basic computer proficiency
- Proficient in Microsoft office (including Word and Excel)
- Comfortable utilizing phones, fax machine, printers, and other general office equipment
- Professional verbal and written communication skills in the English language
- Strong data entry skills
- Ability to organize and manage multiple tasks
- Presentation skills for small group settings
Nice to have
- 2+year Health Information related experience
- Meets and/or exceeds Company’s Productivity Standards
- Previous production/metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
- Great customer service
- Must be able to communicate efficiently and effectively
- Ability work independently
Benefits
- Comprehensive onsite/virtual training program
- Job shadowing with an assigned mentor
- Company equipment provided (computer, monitor, virtual phone, etc.)
- PTO
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401k Savings Plan
- Tuition Assistance
Before you apply
- This job is not eligible for employment sponsorship
- Clients may require post-offer health screenings and proof of vaccinations (flu shot, Tdap, COVID-19, etc.)
About the company
Datavant is the data collaboration platform trusted for healthcare. They provide critical data solutions for organizations across the healthcare ecosystem.