Area Health Information Specialist II

The role

This person will provide onsite Release of Information (ROI) support. They will handle medical record request fulfillment, patient assistance, and administrative workflows across multiple client locations.

What you will do

• Onsite ROI processing and medical record request fulfillment
• Assisting walk-in patients with record requests and disclosures
• Burning patient records to CDs and managing image requests
• Scanning, faxing, and handling inbound/outbound ROI workflows
• Call support for patients, providers, attorneys, and requestors
• Data entry, email correspondence, and administrative support
• Monitoring fax queues, inboxes, and shared drives
• Supporting coverage at other client locations as assigned
• Traveling between client locations
• Collaborating with team members and client staff

Required qualifications

• High School Diploma or GED from an Accredited Institute recognized by the State Dept. of Education
• Ability to work fully onsite
• Willingness to travel locally as coverage needs arise
• Proficiency with computers, email, and office equipment
• Ability to maintain strict confidentiality and HIPAA compliance
• Able to work overtime during peak seasons when required
• Professional verbal and written communication skills in the English language
• Strong data entry skills
• Ability to work with minimum supervision
• Ability to organize and manage multiple tasks
• Ability to respond to requests in a fast-paced environment
• Passing annual Introductory HIPAA examination

Nice to have

• Prior healthcare, HIM, or ROI experience
• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

Before you apply

• Required to take and pass a 90-day ROI Certification course with a score of 85% or higher
• Post-offer health screenings and proof of vaccinations such as flu shot, Tdap, COVID-19 may be required
• This job is not eligible for employment sponsorship

About the company

Datavant is a data collaboration platform for healthcare. They provide data solutions for providers, health plans, researchers, and life sciences companies.