IT Manager

The role

The IT Manager will own the technology backbone for corporate and in-market care teams. This hands-on role involves architecting IT infrastructure and providing direct troubleshooting support for hardware, software, and access issues.

What you will do

• Design, implement, and maintain IT infrastructure including hardware, networks, endpoint management, identity and access management, and core business systems.
• Partner with leadership to translate technology needs into scalable IT solutions.
• Evaluate, implement, and manage relationships with IT support partners and vendors.
• Serve as a hands-on resource for resolving hardware, software, network, and access issues.
• Own and improve IT security practice including endpoint security, access controls, and data protection.
• Manage HIPAA compliance, SOC2 audits, Disaster recovery plans, Cybersecurity and response management.
• Build and run processes for provisioning and de-provisioning equipment and systems access.
• Develop, document, and enforce IT policies and procedures.

Required qualifications

• 5+ years of experience in IT management, systems administration, or a related technical role
• Experience supporting both corporate environments and a multi-site or field-based workforce
• Experience working in a highly regulated industry
• Strong working knowledge of endpoint management, networking fundamentals, identity and access management, and IT security best practices
• Strong written and verbal communication skills
• Willing to travel periodically to support regional care teams in person as needed

Nice to have

• experience in healthcare (e.g., HIPAA-regulated environments, EHR systems, clinical technology)

About the company

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. It uses a hybrid in-person + virtual care model.