Care Coordinator

The role

Care Coordinators schedule and manage in-home and virtual visits for Nurse Practitioners and Registered Nurses. You will handle patient communication, administrative tasks, and medical records requests.

What you will do

• Schedule and manage in-home and virtual visits for Nurse Practitioners and Registered Nurses
• Handle on-the-fly scheduling adjustments due to cancellations or changes
• Coordinate with patients and caregivers to schedule, confirm, and reschedule visits
• Provide basic technical support to patients for virtual visits
• Develop working knowledge of assigned patient panel to prioritize visits and conduct outreach
• Provide coverage for inbound patient calls
• Process medical records requests and send and receive faxes
• Maintain documentation in EHR and other systems
• Work flexibly across the Care Team to support coverage and urgent needs

Required qualifications

• 3+ years of experience in medical office administration, patient scheduling, care coordination, patient access, or a similar healthcare setting
• Proficient with EHR systems
• Comfortable with Slack, Zoom, and the Google Suite
• Basic Life Support (BLS) certification
• Compliance with Daymark's Employee Vaccination and Testing policy
• Valid driver's license

Nice to have

• Experience in oncology, home health, or a virtual care model

Before you apply

• Candidates without BLS certification at time of hire must ensure they meet requirements by start date
• Must comply with Daymark's Employee Vaccination and Testing policy

About the company

Daymark Health is a value-based oncology company providing a personalized cancer care platform. The company uses a hybrid in-person and virtual care model.