Health Partner

The role

Health Partners support integrated, whole-person care for patients. You will coordinate social and logistical aspects of care by connecting with patients and caregivers via phone, video, and occasionally in the home.

What you will do

• Conduct structured social needs assessments and connect patients with community resources
• Support development of patients care plans and participate in case conferences
• Serve as primary point of contact for virtual visit readiness and basic technology troubleshooting
• Coordinate and schedule care for patients including follow-up visits and referrals
• Own structured chart preparation to ensure providers are visit-ready
• Track completion of Symptom Survey and escalate clinical concerns
• Document social interventions and care coordination in the electronic health record

Required qualifications

• At least 3 years of experience in healthcare navigation or patient support, or related experience in a clinical or care coordination setting
• Comfort using Slack, Zoom, Google Suite, and EHR systems
• Ability to identify and prioritize initiative needs
• Comfort with change and ambiguity
• Strong relational skills to work with diverse populations
• Organized and communicative
• Comfortable working out of the Long Beach, CA office 5 days a week
• Basic Life Support (BLS) certification
• Compliance with Daymark's Employee Vaccination and Testing policy
• Valid driver's license for roles requiring in-home visits

Nice to have

• Spanish speaking

Before you apply

• Candidates without BLS certification at time of hire must meet requirements by start date
• Candidates without compliance with vaccination and testing policy must meet requirements by start date

About the company

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. The company uses a hybrid in-person and virtual care model.