Bilingual Virtual Oncology Nurse Navigator

The role

You will work as an oncology nurse navigator on a virtual care team, giving triage, case management and care navigation to cancer patients by phone and virtual platforms. You will also educate patients and coordinate with the clinical team and health partners.

What you will do

• Provide clinical support over the phone, email or video, and handle urgent clinical escalations when required
• Triage responses to the Symptom Survey and other reported symptoms, escalating to a Nurse Practitioner as needed
• Identify and address additional patient needs, including care coordination, nutritional support, discharge planning and provider referrals
• Educate new patients about their diagnosis, Daymark's care offerings and next steps
• Build trusting relationships with patients and their care networks
• Work with the clinical team and non-clinical Health Partners on care protocols and social needs such as food security and transportation
• Follow Daymark's policies, procedures and documentation standards

Required qualifications

• Bachelor of Science in Nursing
• Compact unrestricted registered nurse (RN) license, or ability to obtain one
• California licensure
• At least 3 years of nursing experience, including 2 years in oncology nursing
• Fluent in Spanish and English
• Comfortable using Slack, Zoom, Google Suite and EHR systems
• Strong relational skills with diverse populations
• Organizational skills and ability to work in a fast-paced environment
• Comfortable with change and ambiguity

Nice to have

• Oncology certifications such as OCN, AOCN, AOCNS or CCM, or obtain one within 2 years of hire

Before you apply

• Basic Life Support (BLS) certification is required for patient-facing roles, and candidates without it at hire must meet it by their start date
• Compliance with Daymark's Employee Vaccination and Testing policy is required
• Candidates should confirm that recruitment communications come from an official Daymark Health email

About the company

Daymark Health is a value-based oncology company offering personalized cancer care that combines care navigation, symptom support, behavioral health and social resources in a hybrid in-person and virtual model. It is led by CEO Dr. Justin Bekelman and backed by several venture investors.