Director, Clinical Operations (Provider Operations)

The role

You will build and run how Daymark works with each oncology provider group, from first conversation through live partnership. You will also support Clinical Operations, including market launches, care delivery workflows, and enrollment operations.

What you will do

• Define how we work with each provider group and manage exceptions
• Set consistent operating practices, including workflow design and performance metrics
• Run working sessions with provider group operational staff and document the agreed workflow
• Partner with Growth on new groups moving toward launch
• Partner with Product on systems and data needs for each group
• Build and adjust the engagement plan for each provider group
• Coordinate launch planning and readiness across internal teams and the provider group
• Support market launches and design and improve care delivery workflows
• Find where day-to-day operations break down and lead the improvement

Required qualifications

• Experience in provider partnerships, implementation, account management, or clinical operations in value-based care or oncology
• Experience managing ongoing relationships and performance conversations with external partners
• Experience partnering with Product, Data, and other cross-functional teams

Nice to have

• Clinical background
• Startup or high-growth experience

Before you apply

• Patient-facing roles require Basic Life Support (BLS) certification and compliance with Daymark's Employee Vaccination and Testing policy; candidates without these at hire should coordinate with their
• Roles requiring in-home patient visits require a valid driver's license

About the company

Daymark Health is a value-based oncology company offering a personalized cancer care platform with care navigation, symptom-focused support, behavioral health care, and social resources, in a hybrid in-person and virtual care model. Its CEO is Dr. Justin Bekelman.