Dental Front Desk Coordinator

The role

Front Desk Coordinators shape the patient experience and manage front desk operations. This role involves greeting patients, managing schedules, and handling billing and insurance.

What you will do

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Required qualifications

• Prior experience treatment planning in a dental setting is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Benefits

• Generous Compensation
• Flexible Health and Vision Insurance Plans
• 401(K) Retirement Plan with Matching
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits

About the company

Dental365 is a leading dental organization led by dentists that has been operating since 2014. The company focuses on reshaping the patient experience by placing patients and providers at the core of their approach.