Dental Front Desk Coordinator

The role

Front Desk Coordinators shape the patient experience and provide concierge care. You will manage schedules, patient records, and insurance verification.

What you will do

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Required qualifications

• 2+ years of prior dental front desk experience
• A resume showcasing a consistent and stable employment history
• Exceptional organizational skills to manage multiple tasks efficiently
• Flexibility to adapt to varying schedules as required
• Strong interpersonal communication skills

Benefits

• Flexible Health and Vision Insurance Plans
• 401(K) Retirement Plan with Matching
• Accrue up to 3 weeks of Paid-Time Off, plus an annual "you" day
• Exclusive In-house Dental Program with heavily discounted services for you and your immediate family
• Extra Perks and Fringe Benefits

About the company

Dental365 is a dental organization led by dentists that has been operating since 2014. The company focuses on placing patients and providers at the core of their approach.