Front Desk Coordinator

The role

Front Desk Coordinators shape the patient experience at the practice. You will greet patients, manage schedules, and handle billing and insurance tasks.

What you will do

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Required qualifications

• Prior dental office experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Benefits

• Generous Compensation
• Flexible Health and Vision Insurance Plans
• 401(K) Retirement Plan with Matching up to 6%
• Accrue up to 3 weeks of Paid-Time Off
• Annual you day for self-care
• Exclusive In-house Dental Program with heavily discounted services for you and your immediate family
• Extra Perks and Fringe Benefits

About the company

Dental365 is a leading dental organization led by dentists that has been operating since 2014. The company focuses on reshaping the patient experience through a modern practice environment.