Front Desk Coordinator

The role

Front Desk Coordinators shape the patient experience. You will greet patients, manage schedules, and handle billing and insurance tasks.

What you will do

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Required qualifications

• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Nice to have

• Prior dental experience is preferred.

Benefits

• Generous Compensation
• Flexible Health and Vision Insurance Plans
• 401(K) Retirement Plan with Matching
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
• Extra Perks and Fringe Benefits

About the company

Dental365 is a leading dental organization led by dentists that has been operating since 2014. The company focuses on reshaping the patient experience through a modern practice environment.