Dental Front Desk Coordinator

The role

You will greet patients, manage their appointments and records, and handle insurance checks and co-payments at the front desk. You will also help with office tasks as the Practice Manager directs.

What you will do

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by inputting and confirming patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the right departments.
• Assist with various office duties as directed by the Practice Manager.

Required qualifications

• A resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Nice to have

• 2+ years of dental experience.

Benefits

• Generous compensation, competitive salary offers.
• Flexible health and vision insurance plans for you and your family.
• 401(K) retirement plan with employer matching.
• Up to 3 weeks of paid time off, plus an annual "you" day for self-care.
• Exclusive in-house dental program with heavily discounted services for you and your immediate family.
• Extra perks and fringe benefits for dedicated teams.
• Some benefits are available to part-time employees (full-time means 30+ hours weekly).

Before you apply

• Benefits are fully available at full-time employment (30+ hours weekly); some are available to part-time staff.

About the company

Dental365 is a dental organization led by dentists, founded in 2014, that has served hundreds of thousands of patients. It is an equal opportunity employer that emphasizes health over sales and has no production quotas.