Senior Operations Specialist (Onsite - Cairo, Egypt)

The role

The Senior Operations Specialist will manage and oversee daily business operations across the US and MENA offices. This role involves streamlining processes, managing external requirements, and supporting budget and procurement activities.

What you will do

• Manage and oversee daily business operations across the US and MENA offices.
• Ensure smooth coordination and communication between office locations.
• Streamline operational processes and document Standard Operating Procedures (SOPs).
• Identify operational gaps and implement practical solutions to improve efficiency.
• Address operational issues promptly and escalate risks when necessary.
• Manage external requirements, including legal, accounting, state, and regulatory obligations.
• Ensure compliance with company policies, regulations, and operational standards.
• Identify and implement process improvements to enhance operational effectiveness.
• Manage relationships with vendors, suppliers, and external service providers.
• Support procurement-related activities and vendor coordination.

Required qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Strong experience in operations management or business operations.
• Experience coordinating operations across multiple offices or regions.
• Strong knowledge of legal, accounting, business operations, and compliance requirements.
• Experience managing vendors, suppliers, and external service providers.
• Experience supporting budget planning, tracking, and cost control.
• Experience preparing operational reports, dashboards, and KPI tracking.
• Excellent organizational, communication, and problem-solving skills.
• Strong attention to detail and proactive follow-up.
• Ability to manage multiple projects and priorities simultaneously.
• Proficiency in Microsoft Office and Microsoft 365.
• Experience working in a fast-paced professional services or consultancy environment.

Nice to have

• Previous experience in consultancy or professional services operations.
• Exposure to procurement, compliance, and vendor management functions.
• Experience working with international or regional teams.
• Familiarity with operations reporting tools and budget tracking systems.
• Strong process improvement and workflow optimization experience.
• Client-facing communication experience.

About the company

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East.