Account Executive, Diversified

The role

You will drive client retention, growth, and long-term customer success across a portfolio of existing accounts. You will manage medium to large accounts using strategic account planning, executive relationship building, and renewal management.

What you will do

• Meet and exceed revenue targets within an assigned portfolio of accounts.
• Retain and grow an existing book of business through renewals, upsells, and cross-sell opportunities.
• Develop and maintain strategic account plans.
• Build trusted relationships with decision-makers, influencers, and executive stakeholders.
• Identify and pursue opportunities to expand account penetration.
• Lead renewal discussions and negotiate multi-year contracts.
• Take a consultative approach to uncover customer challenges.
• Partner with Customer Success to drive product adoption and improve retention.
• Collaborate with cross-functional teams to deliver customer experience.
• Maintain accurate forecasts, opportunity records, and customer engagement activities within CRM systems.

Required qualifications

• Bachelor's degree required.
• 5+ years of quota-carrying sales, account management, or business development experience.
• Proven success managing and growing existing client relationships while achieving or exceeding revenue targets.
• Experience selling to Director-, VP-, and C-level stakeholders within medium to large organizations.
• Strong consultative selling and account planning skills.
• Demonstrated ability to identify customer needs, drive adoption, and uncover expansion opportunities.
• Experience navigating complex organizations and building relationships across multiple stakeholders.
• Strong negotiation skills with experience managing contract renewals and closing multi-year agreements.
• Excellent written, verbal, and presentation communication skills.
• Self-motivated with a proactive approach to prospecting and account growth.
• Strong collaboration skills and experience working cross-functionally with customer-facing teams.
• Ability to craft compelling business narratives that connect customer challenges to measurable outcomes.

Nice to have

• SaaS, healthcare technology, healthcare data, technology, analytics, marketing technology, digital media, or related industries

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Unlimited paid time off
• 401(k) plan with employer contribution

About the company

Definitive Healthcare is a global company headquartered just outside Boston, Massachusetts, that provides healthcare market data and insights. Since 2011, they have supported more than 2,100 customers around the world.