Director, Medical Information

The role

The Director, Medical Information will lead medical information strategy and operations. This includes oversight of external contact center partners and ensuring accurate scientific responses to healthcare professionals, patients, and caregivers.

What you will do

• Lead Medical Information activities aligned with Medical Affairs priorities
• Manage medical information contact center vendors
• Oversee standard response letters, FAQs, and customized responses
• Manage inquiry workflows, content and inquiry systems, operating procedures, and quality metrics
• Serve as the escalation point for complex requests
• Partner with Pharmacovigilance and Quality on documentation and safety reports
• Collaborate with Clinical Development, Medical Affairs, Regulatory, Legal, and Compliance
• Analyze inquiry trends to identify unmet information needs

Required qualifications

• PharmD, PhD, MD, or another relevant advanced clinical or scientific degree
• At least 7 years of pharmaceutical or biotechnology experience
• At least 5 years in Medical Information
• Experience leading medical information operations and managing outsourced contact centers, vendors, budgets, and service agreements
• Strong scientific writing, critical literature evaluation, and clinical data interpretation skills
• Knowledge of requirements for scientific exchange, unsolicited off-label inquiries, safety reporting, and privacy
• Experience with medical information systems
• Ability to lead across functions, manage competing priorities, and contribute directly to scientific and operational work

Nice to have

• Psychiatry or neuroscience experience

Benefits

• health insurance
• 401(k) with company match
• flexible time off
• additional wellness benefits and perks

About the company

Definium Therapeutics is a late-stage clinical biopharmaceutical company headquartered in New York. The company aims to develop treatments for psychiatric and neurological disorders by applying scientific rigor to psychedelics.