Technical Marketing Copywriter (12 month FTC)

Toronto, Ontario, Canada. Posted 3 months ago

The role

You will own content deliverables end-to-end for the eBay Inhouse team. You will produce educational and engaging messaging across various channels to support customers navigating global policies.

What you will do

Develop assets including emails, website posts, video scripts, and internal presentations.
Translate policy requirements into clear content while maintaining tone of voice.
Collaborate with global colleagues to review and approve copy.
Partner with Platform Governance and eBay Live teams to align on messaging.
Manage multiple projects, priorities, and deadlines simultaneously.
Utilize AI and automation tools to improve writing quality and clarity.
Contribute to projects helping sellers comply with evolving policies.
Bring fresh ideas to make content more compelling and effective.

Required qualifications

8+ years of demonstrated experience in copywriting and content creation across formats
Excellent English writing and editing skills
Familiarity with editorial standards and style guides
Strong organizational skills and ability to manage work independently
Experience working with various stakeholders from different areas of expertise
Comfortable giving and receiving thoughtful feedback
Experience collaborating across regions and time zones
Flexibility to support Europe-based colleagues when needed
Proficiency in Google Suite, Slack, Zoom, and other collaboration tools

Nice to have

Experience in CMS
Experience in e-commerce and a Marketing environment
Bachelor’s degree in Communications, PR or a related field

Benefits

Flexible hybrid working policy
Alternating early-finish Fridays
15 days paid holiday annually plus Public Holidays
Birthday Leave
Access to dedicated mental health resources
Enhanced sick pay scheme
Employee assistance programme
Trained Mental Health First Aiders
Dept Allowance for professional development or personal wellbeing
Refreshments provided in the office
Enhanced family friendly policies
Learning and Development opportunities

About the company

DEPT® is a Growth Invention company operating at the intersection of technology and marketing. It is a Certified BCorp Agency and multi-award winning Agency of the Year.