Social Media Roles (Talent Pool)

Toronto; Canada, Vancouver; Canada. Posted 2 months ago

The role

You will manage social strategies, community interaction, creator programs, and social-first campaigns. You will be employed by DEPT® and embedded within a client team.

What you will do

Develop and implement social editorial and community strategies
Lead end-to-end influencer programs
Drive day-to-day community management
Utilize social management platforms to schedule content and generate reports
Synthesize real-time feedback and social listening insights
Support cross-functional campaign execution
Manage paid boosting strategies
Represent the Client at key industry and category events
Cultivate direct relationships with major social platforms
Maintain understanding of brand guidelines and target audiences

Required qualifications

Proven track record in community or social media management for major retail, lifestyle, or category-focused brands
Strong experience managing influencers or creators
Understanding of talent briefing, content management, and measurement tools
Familiarity or proficiency with social management and workflow tools such as Sprinklr and Monday.com
Excellent social copywriting and editing skills
Customer-obsessed creative thinker
Data-driven mindset with experience conducting social listening, channel analytics, and performance reporting
Ability to meet tight deadlines
Strong interpersonal and stakeholder management skills
Ability and willingness to travel to key industry events regularly

Nice to have

Experience working with external agency partners
Experience with platforms like LTK

Benefits

Flexible hybrid working policy
Alternating early-finish Fridays
15 days paid holiday annually, increasing with length of service
Public Holidays
Birthday Leave
Access to dedicated mental health resources
Enhanced sick pay scheme
Employee assistance programme
Trained Mental Health First Aiders
Dept Allowance for professional development or personal wellbeing
Refreshments provided in the office
Enhanced family friendly policies

Before you apply

This is a talent pool advertisement, not a live role

About the company

DEPT® is a Growth Invention company operating at the intersection of technology and marketing. It is a Certified BCorp Agency and multi-award winning Agency of the Year.