Dept

Senior UX Designer (Focus on Research)

Skopje. Posted 14 days ago

The role

You will plan and conduct user research to help product teams make customer-centered decisions. You will analyze results and share insights with designers, product managers, and other stakeholders.

What you will do

  • Plan and conduct user research from exploratory discovery to usability tests and concept validations
  • Frame research questions and help teams explore problem spaces
  • Analyse results, document insights, and share them to support product and design decisions
  • Work closely with designers, product managers and developers in a cross-functional team
  • Support the development of research standards and ways of working
  • Bring inspiration and structure to the research process
  • Advocate for a journey-driven, evidence-based approach to product development
  • Evolve methods and contribute to the research culture

Required qualifications

  • Over 5 years of experience in user research
  • Strong skills in running and analysing studies
  • Ability to make research results easy to understand and act on
  • Stay up to date with emerging tools, methods and technologies
  • Familiarity with journey mapping and experience frameworks
  • Confidence in facilitating sessions, speaking with users and contributing to product strategy
  • Proactive mindset
  • English working proficiency

Nice to have

  • Experience at an agency
  • Experience in agile, product-focused environments
  • German is a strong plus

Benefits

  • Transparent career development and pay
  • Flexible, hybrid working policy (5 days in the office per month)
  • Rewarding, supportive and healthy company culture
  • Supplemental and additional health insurance
  • Pension scheme: third pillar pension fund
  • Referral bonus program
  • Contribution to health through the OpenUp platform
  • Multisport programme
  • Training, development and certifications
  • Global annual DEPT® Cares Month

About the company

DEPT® is a Growth Invention company built to help ambitious brands grow faster by operating at the intersection of technology and marketing. It has been a Certified B Corp® since 2021.

Senior UX Designer (Focus on Research) at Dept | JobZoey