Dept
Senior UX Designer (Focus on Research)
Skopje. Posted 14 days ago
The role
You will plan and conduct user research to help product teams make customer-centered decisions. You will analyze results and share insights with designers, product managers, and other stakeholders.
What you will do
- Plan and conduct user research from exploratory discovery to usability tests and concept validations
- Frame research questions and help teams explore problem spaces
- Analyse results, document insights, and share them to support product and design decisions
- Work closely with designers, product managers and developers in a cross-functional team
- Support the development of research standards and ways of working
- Bring inspiration and structure to the research process
- Advocate for a journey-driven, evidence-based approach to product development
- Evolve methods and contribute to the research culture
Required qualifications
- Over 5 years of experience in user research
- Strong skills in running and analysing studies
- Ability to make research results easy to understand and act on
- Stay up to date with emerging tools, methods and technologies
- Familiarity with journey mapping and experience frameworks
- Confidence in facilitating sessions, speaking with users and contributing to product strategy
- Proactive mindset
- English working proficiency
Nice to have
- Experience at an agency
- Experience in agile, product-focused environments
- German is a strong plus
Benefits
- Transparent career development and pay
- Flexible, hybrid working policy (5 days in the office per month)
- Rewarding, supportive and healthy company culture
- Supplemental and additional health insurance
- Pension scheme: third pillar pension fund
- Referral bonus program
- Contribution to health through the OpenUp platform
- Multisport programme
- Training, development and certifications
- Global annual DEPT® Cares Month
About the company
DEPT® is a Growth Invention company built to help ambitious brands grow faster by operating at the intersection of technology and marketing. It has been a Certified B Corp® since 2021.