Devrev
Senior Technical Specialist, AI Solutions : Delhi
India Remote. Posted 2 months ago
The role
You will own enterprise engagements end to end by running technical discovery, designing solutions, and building, deploying, and hardening production agentic systems. You will translate workflows into reliable AI agents on the DevRev platform.
What you will do
- Lead technical discovery to map customer workflows and identify automation impact
- Build and deliver PoCs and proofs of value on live customer data and systems
- Translate business problems into agent architectures
- Shape SOWs, solution designs, and delivery plans
- Implement production agents on the DevRev platform
- Design evaluation harnesses and debug agent failures
- Drive integration work with REST APIs, webhooks, and auth flows
- Instrument and report outcomes like adoption, accuracy, and cost metrics
- Convert engagement learnings into reusable assets
- Enable partner engineers and integrators through workshops and bootcamps
Required qualifications
- 8–10 years in customer-facing technical roles in B2B SaaS or enterprise software
- Hands-on experience building LLM-based systems in production
- Proficient in Python or JavaScript/TypeScript
- Fluent with REST APIs, webhooks, and integration patterns
- Comfortable with SQL and working directly in customer data
- Strong discovery and solutioning craft
- Executive-grade communication
- Ability to operate in ambiguity
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
Nice to have
- Experience with deterministic workflow / state-machine design for AI agents
- Production experience in complex enterprise domains like airlines, BFSI, telecom, or manufacturing
- Familiarity with CRM/CX platforms (Salesforce, Zendesk, ServiceNow)
- Familiarity with cloud platforms (AWS/Azure/GCP)
- Familiarity with modern DevOps tooling
- Exposure to AI-assisted development workflows (Cursor, Copilot, Claude Code)
About the company
DevRev is building the future of work with Computer, an AI teammate that unifies data sources, tools, and workflows into a single AI-ready platform. The company is backed by Khosla Ventures and Mayfield with $150M+ raised.