UX Writer (Talent Pool)

The role

You will shape product experiences through language by creating clear and helpful content for digital banking products. You will work with designers, managers, researchers, and engineers to design content flows and maintain content standards.

What you will do

• Write and improve UX copy across apps, websites, and other digital touchpoints
• Design content flows to help users understand options and complete tasks
• Establish and maintain content standards including voice, tone, and grammar
• Collaborate with Product Designers to integrate content into user journeys and wireframes
• Identify and solve content-related usability issues
• Develop and improve content patterns and reusable copy components
• Balance user needs, business objectives, regulatory requirements, and technical constraints
• Use user insights and data to ensure product communication meets user needs
• Work with research and data teams to evaluate user comprehension and test content
• Develop content strategies for product features and user journeys

Required qualifications

• Minimum 5 years of experience in UX writing, content design, or a related field for digital products
• Fluent in English and Bahasa Indonesia language
• A strong portfolio showcasing content design across digital products
• Ability to translate user research, business requirements, and product complexity into content solutions
• Strong understanding of information architecture, interaction design, and usability principles
• Experience conducting or contributing to content testing, usability research, and data-informed content improvements
• Excellent communication, facilitation, and stakeholder management skills
• Experience establishing content guidelines, reusable content patterns, or voice and tone standards

Nice to have

• Fintech or banking experience

About the company

DKatalis is a financial technology company with multiple offices in the APAC region. It is built and backed by experienced entrepreneurs, bankers, and investors.