Field Service Supervisor - Residential Garage Doors

Olathe KS. Posted 14 days ago

The role

You will lead and coordinate field technicians to drive operational efficiency. You will also manage technician performance and ensure service delivery to customers.

What you will do

Manage technician performance by setting and enforcing high customer service standards
Lead, coach, and develop staff for future advancement and professional growth
Efficiently coordinate field schedules and manage workforce utilization to minimize labor variances
Oversee staffing decisions in compliance with company hiring, counseling, and performance management policies
Ensure accurate work orders and manage WIP inventory and returns to optimize warehouse processes
Handle operational tasks and additional responsibilities as assigned

Required qualifications

Minimum 1–3 years of management or leadership experience
Proven track record of implementing process improvements and leading teams
Strong communication, organizational, mechanical, and mathematical aptitudes
Ability to engage professionally with customers and represent the company brand effectively
Must possess a valid driver's license

Benefits

Leadership development
Collaborative environment
Paid training
Comprehensive medical, dental, and vision coverage
Generous paid time off
Paid holidays
Floating holidays
Company-paid life insurance
Short-term disability
Long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options

Before you apply

Successful completion of employment verifications, background check, drug screen, and driving record required in advance of hire

About the company

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. It is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking and security products.