Dialpad

Corporate Counsel, Telecommunications & Regulatory

Bay Area, US. Posted 4 months ago

The role

The Corporate Counsel, Telecommunications & Regulatory will serve as the primary legal authority for regulatory domains. This person will partner with Product, Engineering, Sales, and Operations to build compliance infrastructure and provide legal guidance on telecommunications and AI governance.

What you will do

  • Serve as subject matter expert on FCC and state PUC regulatory frameworks.
  • Provide legal guidance on STIR/SHAKEN compliance and Caller ID obligations.
  • Monitor and analyze FCC rulemakings and state legislative activity.
  • Manage regulatory filings and reporting obligations with agencies.
  • Advise on carrier and telecommunications interconnection agreements.
  • Serve as resource on call recording consent law.
  • Advise on TCPA and FTSA exposure.
  • Provide coverage on A2P and P2P SMS compliance.
  • Review AI-powered features for compliance with consent and disclosure requirements.
  • Participate in product reviews to identify compliance issues.

Required qualifications

  • 4-8+ years of legal experience with substantive exposure to telecommunications regulatory matters.
  • Familiarity with FCC rules and the Communications Act.
  • Practical experience advising on call recording consent law.
  • Working knowledge of TCPA and FTSA.
  • Familiarity with AI governance frameworks and emerging state AI legislation.
  • Ability to synthesize complex legal analysis into clear guidance for non-legal stakeholders.
  • Fluency in written and spoken English.

Nice to have

  • In-house experience at a SaaS or communications technology company

Benefits

  • Competitive salary
  • Comprehensive benefits
  • Real opportunities for growth
  • Cutting-edge AI tools
  • Robust training program

About the company

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. The platform uses AI agents and human agents on a single platform with shared context.

Corporate Counsel, Telecommunications & Regulatory at Dialpad | JobZoey