Client Account Executive, Mid-Market

The role

The Client Account Executive for Mid-Market will provide strategic account management for a portfolio of existing customers. You will develop sales strategies to grow year-over-year revenue and implement additional product suite offerings.

What you will do

• Own the sales process from start to finish for a portfolio of Mid-Market customers.
• Create a territory account plan to achieve quarterly goals and activity metrics.
• Cultivate relationships with customers to align product suite with their goals.
• Generate a pipeline and drive an efficient sales process.
• Achieve or exceed quarterly revenue goals.
• Serve as a Dialpad expert and trusted advisor for customers.
• Identify customers for the Customer Advisory Board and Executive Sponsor Program.
• Act as an advocate for the customer to return to Dialpad.

Required qualifications

• 3-5+ years of experience in a closing sales role.
• Proven success in meeting and exceeding revenue targets with New Business or Account Management background.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution-selling techniques such as SPICED and/or MEDDICC.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management skills.
• Willingness to travel to customer locations or events as needed.
• SaaS sales background required.
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets).

Nice to have

• Previous Mid-Market experience
• UCaaS/CCaaS

Benefits

• Competitive salary
• Comprehensive benefits
• Real opportunities for growth
• Cutting-edge AI tools
• Robust training program

About the company

Dialpad is an AI platform for customer experience that resolves customer problems in real time across voice and digital. The company is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.