Renewal Sales Specialist

The role

You will drive renewals for the largest segment of the customer base and deliver incremental revenue growth. You will work with in-region Account Managers to develop relationships with strategic customers to increase adoption and ensure retention.

What you will do

• Develop deep relationships with strategic customers to increase adoption and ensure retention.
• Communicate with others to expand reach through active listening.
• Seek information and resolve discrepancies by asking questions.
• Persuade and influence others to support specific agendas or actions.
• Maintain focus and composure under pressure or adversity.
• Assess information related to formal and informal organizational communication channels.
• Link corporate strategic goals to customer facing solutions.
• Collaborate with multiple team members.
• Communicate with internal stakeholders.
• Communicate with all levels within customer and prospect organizations.

Required qualifications

• 2+ years of experience managing full sales cycle in the software space
• Excellent written and verbal communication skills
• Proactive in adopting sales best practices and a leader in process adherence
• Demonstrate market and industry knowledge and recognize changing market trends
• Excellent objection handling and negotiating abilities
• Driven to invest time in self-education
• Strong collaboration skills
• Proven record of meeting or exceeding established goals
• Ability to effectively communicate with internal stakeholders
• Highly resourceful when needing to overcome barriers and objections
• Ability to communicate with all levels within customer/prospect's organization

Nice to have

• SaaS Sales preferred
• SaaS Sales experience within the LATAM and AMS region advantageous

Benefits

• Competitive compensation, including uncapped commission (role-dependent)
• Achievers Club awards and performance-based incentives
• Pension and retirement benefits (location dependent)
• Life insurance and income protection coverage
• Comprehensive health and wellness support, including medical coverage (where applicable), gym reimbursement, and mental wellbeing resources
• Employee Assistance Program with 24/7 confidential support
• Generous paid time off, including holidays and additional leave options
• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
• Education assistance and professional development opportunities
• Access to LinkedIn Learning and continuous learning resources
• Employee referral bonus program and additional company perks and discounts
• Business travel insurance and global employee support programs

Before you apply

• All applications must be submitted through our careers portal
• Resumes or CVs sent directly via email will not be reviewed or considered

About the company

DigiCert is a global leader in intelligent trust that protects the digital world by ensuring security, privacy, and authenticity. Their AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management.