Account Manager - Low Voltage Security Systems

The role

You will own and grow a designated book of existing accounts in commercial security technology. You will act as a strategic advisor to customers to identify growth opportunities and manage renewals.

What you will do

• Own a designated book of accounts across core verticals including manufacturing, industrials, utilities, energy, and oil and gas
• Build and keep current a map of every account including org chart, decision makers, buying cycle, spend history, and contract status
• Build relationships across customer leadership from plant and operations managers to facilities, HSE, and corporate security leaders
• Run a quarterly business review with each account's executive, IT, HR, life-safety, and security leaders
• Build a next-year roadmap for every account to identify long-term growth opportunities and funding
• Grow each account through renewals, add-ons, and new sites
• Own every service-agreement renewal in your book and raise a service agreement on every proposal
• Hand referrals to an AE
• Keep every expansion opportunity, account touch, and review current in HubSpot
• Raise any account at risk with your leader early with a plan to keep it

Required qualifications

• Worked in or sold into manufacturing, industrial, utility, energy, or oil and gas environments
• Executive presence to run business reviews with leadership teams
• Business acumen to connect customer budget cycles and spend to account growth
• Ability to keep every opportunity current and call an honest forecast
• Ability to handle sensitive information carefully
• Clear communication
• Ability to build lasting relationships
• Ability to work hand in hand with operations, estimating, and service

Nice to have

• Exposure to video surveillance, access control, or a related trade
• Early-career candidates with direct industry experience

Benefits

• Base + uncapped commission
• Commission on bookings
• 401k plus company match
• PTO and paid holidays
• Full health benefits: medical, dental, and vision
• Training and licensing paid for by the company
• Voluntary professional development opportunities
• Company laptop
• Company phone
• Uniforms and gear

About the company

Digi Security Systems designs, installs, and supports custom video surveillance, electronic access control, and intrusion detection solutions for industrial, energy, and commercial customers across Texas.