Senior Solutions Architect II, AI/ML

The role

You will serve as a technical partner to support the success and retention of high-value customers. You will perform architecture reviews, demos, and technical consultations regarding cloud infrastructure and AI/ML platforms.

What you will do

• Perform architecture reviews, proof of concepts, and demos
• Develop expertise in DigitalOcean product portfolio and AI/ML platforms
• Advocate for customers by providing feedback to product teams
• Offer personalized onboarding assistance and resolve technical blockers
• Design and review architecture tailored to specific business use cases
• Implement and oversee infrastructure management best practices
• Identify opportunities for cost reduction and performance improvement
• Conduct technical consultation sessions, workshops, and training
• Partner with Growth Account Managers and Customer Success Managers
• Optimize GPU workloads using CUDA or TensorRT

Required qualifications

• Professional experience with cloud infrastructure, AI/ML platforms, or equivalent education
• Expertise in AI/ML frameworks like TensorFlow and PyTorch
• Familiarity with platforms like Hugging Face
• Experience deploying and fine-tuning LLMs and GenAI models
• Deep knowledge of Linux, distributed systems, Kubernetes, NFS, Object Storage, and GPU optimization techniques
• Hands-on experience leveraging vllm and various quantization methods
• Programming/development experience in building AI-powered applications
• Experience in a post-sales or technical consultant role
• Knowledge of provisioning, deployment strategies, and tools like Terraform, Kubernetes, and Docker
• Strong understanding of AI/ML data pipelines, cloud-native databases, and integration strategies
• Strong communication skills
• Fluency in English

Nice to have

• Cloud certifications (AWS/GCP/Oracle/Azure)
• NVIDIA Certifications around GPU and AI/ML
• Networking: Cisco/Juniper Certifications
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Databases: MongoDB, MySQL, Redis, PostgreSQL
• Open Source: CoreOS, Docker, Kubernetes (CKA/CKE), Vagant
• DigitalOcean: API, libraries, services

Benefits

• Annual bonus plan
• New hire equity grant
• Reimbursement for relevant conferences, training, and education
• Flexible time off
• Local team meetups
• Mental health and well being support
• Employee Stock Purchase Program

Before you apply

• You may apply to a maximum of 3 positions within any 180-day period

About the company

DigitalOcean is a technology company that builds scalable cloud infrastructure. They aim to simplify cloud and AI for builders.