Revenue System Administrator

The role

The Revenue Systems Administrator manages the GTM system stack including Salesforce, Outreach, Planhat, and DealHub. You will monitor the request queue, handle user provisioning, and diagnose system errors to keep the systems healthy.

What you will do

• Monitor and triage the request queue in Jira
• Handle day-to-day administration including user provisioning and deprovisioning
• Manage licenses, permission updates, and access requests
• Diagnose errors and sync issues in Salesforce and integrations
• Complete standard configuration work like field additions and report requests
• Support data hygiene by fixing duplicates and misrouted records
• Maintain documentation including runbooks, FAQs, and how-to guides
• Use AI tools in daily work to speed up diagnosis and repetitive tasks
• Shadow senior engineers on project work

Required qualifications

• 3+ years of experience administering Salesforce or comparable GTM/business systems in a production environment
• Working knowledge of Salesforce fundamentals: users, profiles/permission sets, reports, flows, and data loading
• Exposure to at least one other GTM tool category
• Strong troubleshooting instincts
• Service orientation
• Attention to detail with permissions and data
• Comfort using AI assistants in daily work
• Ability to work EST hours

Nice to have

• Salesforce Administrator certification (or in progress)

Benefits

• Reimbursement for relevant conferences, training, and education
• Flexible time off
• Local team meetups
• Mental health and well being support
• Annual bonus plan
• New hire equity grant
• Employee Stock Purchase Program

Before you apply

• You may apply to a maximum of 3 positions within any 180-day period

About the company

DigitalOcean is a technology company that builds scalable cloud services. They value a growth mindset and a fast-paced environment.