Senior Account Executive

The role

You will partner with AI startups in the Bay Area to fuel growth. You will manage relationships with high potential accounts and act as a customer advocate to ensure their success with cloud and AI tools.

What you will do

• Identify, engage, and win promising AI startups in the Bay Area ecosystem.
• Own relationships with high potential accounts as the primary contact.
• Advocate for customers internally by working with support and engineering.
• Drive account growth by maintaining contact and identifying new opportunities.
• Manage and negotiate contract renewals.
• Communicate the value of new features to drive expansion and upsell.
• Partner with marketing, product, and customer success teams.
• Translate customer feedback into insights for Product and Engineering teams.

Required qualifications

• 5+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer.
• Cloud Infrastructure and AI experience required.
• Self starter, timely, and able to prioritize tasks efficiently.
• Proven experience in contributing to onboarding and customer success pipelines.
• Excellent written and phone communication skills.
• Relationship management experience.
• Ability to collect and communicate constructive feedback from customers.

Nice to have

• Bring or develop a network of AI startups, founders and accelerators.

Benefits

• Reimbursement for relevant conferences, training, and education.
• Flexible time off.
• Local team meetups.
• Mental health and well being support.
• Equity compensation including new hire equity grant.
• Employee Stock Purchase Program in participating countries.

Before you apply

• You may apply to a maximum of 3 positions within any 180-day period.

About the company

DigitalOcean is a technology company that builds scalable cloud and AI tools. They aim to simplify cloud for builders and dreamers.