Manufacturing Reliability Engineer (Austin, TX; 50% travel to Milwaukee, WI)

The role

The Manufacturing Reliability Engineer will own production test for robots at a contract manufacturer. This includes designing test protocols, provisioning robot fleets, and managing production quality KPIs.

What you will do

• Create, validate, and maintain production test protocols and gating criteria.
• Design and operate provisioning flows and tooling/fixtures for robot handoff.
• Own key production metrics including First Pass Yield, cycle time, and test coverage.
• Architect, implement, and maintain automated test frameworks and rigs at the CM site.
• Lead root-cause analysis for field and production failures.
• Coordinate corrective actions with design, firmware, and CM engineering.
• Act as onsite technical authority at the contract manufacturer.
• Train operators and debug failures on the line.

Required qualifications

• 5+ years experience in production/test engineering for complex electro-mechanical products.
• Proven ownership of E2E production test processes and production provisioning at a contract manufacturer.
• Deep familiarity with test protocol development including specification writing, fixture design, automated test implementation, and validation.
• Strong hands-on experience with firmware provisioning and validation for sensors and compute.
• Broad technical knowledge across systems integration, sensors, embedded compute platforms, and networking/provisioning.
• Excellent debugging skills across hardware, firmware, and system software.
• Strong data-driven mindset with experience in KPIs, statistical process control, and metrics reporting.
• Outstanding communication skills and experience working with contract manufacturers, operators, and cross-functional engineering teams.
• Comfortable being onsite full-time at a contract manufacturer and traveling as needed.

Nice to have

• Experience with robotics stacks (ROS or equivalent) and robotic sensor calibration/test.
• Familiarity with manufacturing automation tools, CI for embedded systems, and test frameworks (Python, pytest, LabVIEW, or similar).
• Experience with provisioning large fleets (device identity, secure image signing, automated configuration).

About the company

Diligent builds helpful robots that work safely and autonomously in real world environments.