Bilingual (French/English) Back-Office Coordinator

The role

This person will handle calls and emails, quote jobs, schedule crews, and process payments. The role involves logistics and customer service for a junk removal company.

What you will do

• Handle inbound calls and emails in both French and English.
• Give quotes to prospective clients.
• Schedule and coordinate crews/dispatch.
• Process payments.
• Manage rebooking and follow-up with clients.
• Use Quo for phone and Zoho CRM for client/job tracking.

Required qualifications

• Fluent French and clear, neutral English.
• Strong customer service instincts.
• Experience handling incoming phone calls.

Nice to have

• Zoho a plus
• Background in customer service, dispatching, or logistics is a plus

About the company

distantjob is hiring for a busy, family-run junk removal company. They recycle or donate up to 95% of what they collect.