AM Service Specialist (4x10's)

The role

The Service Specialist maintains and enhances additive manufacturing equipment. This role involves diagnosing complex failures, implementing maintenance strategies, and improving machine performance and reliability.

What you will do

• Develop, validate, and implement maintenance strategies and diagnostic methods.
• Diagnose complex mechanical, electrical, optical, controls, and process-related failures.
• Analyze, troubleshoot, optimize, and improve machine performance and reliability.
• Design and improve maintenance procedures, calibration methodologies, and troubleshooting workflows.
• Execute advanced optical, mechanical, and system calibration activities.
• Analyze equipment performance trends and failure modes.
• Optimize PLC logic, automation interfaces, and equipment configurations.
• Serve as technical service subject matter expert for additive manufacturing systems.
• Interpret electrical schematics, mechanical drawings, and control architectures.
• Develop technical documentation including maintenance standards and troubleshooting guides.

Required qualifications

• Ability to lawfully access information and technology subject to US export controls
• Bachelor's degree in a technical field or Associates degree in a technical field and equivalent maintenance technician work experience
• Strong equivalent maintenance technician experience may be considered in lieu of educational requirements
• Automation and machine control experience with demonstrated troubleshooting capabilities
• Mechanical and electrical troubleshooting and repair experience
• Interest and ability to work hands-on with additive technology in a factory environment
• Ability to work autonomously and perform under pressure
• Ability to use a wide variety of hand tools and test equipment
• Proficient verbal and written skills for technical records and documentation
• Solid interpersonal skills
• Ability to walk, kneel, reach, climb, and use hands to operate machinery
• Ability to lift up to 30 lbs.

Nice to have

• Experience with metal (or other) Additive Manufacturing (AM) processes and additive manufacturing equipment, such as, SLM Solutions, EOS, RenAM , or Velo3D machines

Benefits

• Competitive salary
• Equity plan
• Discretionary results-based incentive bonus opportunities
• Paid vacation
• Paid sick time
• Company holidays including a year-end shutdown
• Paid parental leave
• HMO and Premium PPO health options
• Company-sponsored life insurance
• Short and long term disability coverage
• Reimbursement for learning and development initiatives

Before you apply

• Ability to lawfully access information and technology that is subject to US export controls
• Company participates in E-Verify

About the company

Divergent is building the new industrial age by designing, manufacturing, and assembling advanced systems. They are a qualified Tier 1 supplier to global automotive OEMs and support leading U.S. aerospace and defense companies.