Account Manager, Life Sciences

The role

You will own and grow relationships with a focused portfolio of strategic enterprise customers. You will develop multi-year account plans and manage commercial performance, retention, and expansion.

What you will do

• Own the commercial performance, retention, and expansion of a focused portfolio of strategic enterprise customers.
• Develop multi-year account plans.
• Build strong relationships across technical, business, and executive leadership.
• Engage directly with data scientists, AI/ML engineers, and technical practitioners.
• Understand how customers are using Domino and where to expand adoption.
• Proactively identify and develop expansion opportunities.
• Own renewal strategy and commercial negotiations.
• Lead complex expansion opportunities from discovery through close.
• Partner with cross-functional teams to coordinate customer engagement.
• Maintain clear account plans, qualified pipeline, and accurate forecasts.

Required qualifications

• 5+ years of experience selling complex enterprise technology solutions.
• Demonstrated success retaining and expanding large enterprise customers, including closing seven-figure software transactions.
• Track record of building multi-year account strategies and creating expansion opportunities.
• Experience navigating complex organizations and developing executive relationships.
• Technical fluency and curiosity to engage with data scientists and engineers.
• Strong commercial judgment and experience leading enterprise renewals and negotiations.
• Ability to understand customer adoption and translate it into growth opportunities.
• Disciplined approach to account planning, opportunity qualification, pipeline management, and forecasting.
• Experience coordinating cross-functional teams.
• Strong communication skills.

Nice to have

• Experience with data, analytics, AI, infrastructure, cloud, or other technically complex enterprise platforms.
• Experience selling into highly regulated industries, including Life Sciences and Financial Services.

Benefits

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends

Before you apply

• Visa sponsorship may be available depending on business considerations and role requirements.
• Sponsorship eligibility is assessed on an individual basis and is not guaranteed.

About the company

Domino builds solutions that help large, highly regulated organizations adopt AI. The company has been in business for over a decade and is backed by investors including Sequoia Capital, Coatue Management, NVIDIA, and Snowflake.