Doordashaustralia
Enterprise Account Manager
Sydney, NSW; Melbourne, VIC. Posted 3 months ago
The role
You will develop growth plans and lead daily execution for a portfolio of brands in grocery, convenience, and liquor verticals. You will use AI-powered insights and data to shape strategy and drive growth across enterprise-level engagements.
What you will do
- Engage with retailers corporate office, franchisees, and individual owner operator locations to grow sales and improve operations and quality
- Work cross-functionally and serve as the liaison between partners and DoorDash teams
- Accelerate signing and onboarding new retailers and stores
- Develop and execute a growth strategy across strategic grocery, liquor, and/or convenience merchants
- Oversee partner specific needs including POS integrations, customised reporting, menu optimisation, merchant marketing, and operational improvements
- Build direct relationships with important partners throughout each brand
Required qualifications
- 1.5 - 4 years of experience working in cross-functional teams to build creative solutions
- Strong project management skills
- Experience leveraging data, AI-informed insights, and emerging AI tools to drive strategic decisions, enhance productivity, and improve outcomes in complex business environments
- Strong ability to interpret AI-generated insights, synthesize them into clear, actionable recommendations and executive-level narratives, and influence stakeholders
- Baseline fluency in AI concepts
Nice to have
- Willingness to continuously learn and adopt new technologies as AI capabilities become increasingly embedded in workflows, products, and customer interactions
Benefits
- Comprehensive benefits and perks
About the company
DoorDash is a technology and logistics company that started by enabling door-to-door delivery. The company aims to empower local economies and is growing from a food delivery service to a company for any and all goods.