Senior Product Manager, Trust & Safety, Integrity and Fraud

The role

You will lead cross-functional teams to solve complex fraud challenges for Consumers, Dashers, and Merchants. You will set product strategy and roadmaps for either vertical fraud teams or horizontal platform fraud teams.

What you will do

• Set the vision and long-term product strategy for vertical or horizontal fraud teams.
• Develop and execute a customer-focused product roadmap.
• Translate customer and internal-user needs into functional and technical requirements.
• Guide and interface with data analysis and engineering teams to define scope and prioritize projects.
• Build long-term instrumentation, monitoring, and evaluation capabilities.
• Establish business cases and projected return on investment.
• Partner with Finance and Business Leaders to manage impact on profitability.

Required qualifications

• 5+ years of product management experience in the tech industry
• 3 or more years of experience across Integrity/Trust & Safety/Fraud
• Experience defining strategic vision and tactical execution in a given product area
• Experience in iterative, agile software delivery, short release cycles
• Focus and thoughtfulness on data and analytics to solve problems
• Experience in effectively working with multiple teams for collaboration and company-wide project delivery
• Tenacity to keep issues top of mind of relevant stakeholders
• Conviction to stand-by decisions
• Time management skills and ability to prioritize independently
• Bachelor or Master's degree in Computer Science or data-related domain
• Must be comfortable regularly exercising discretion and independent judgment

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Equity grants

Before you apply

• DoorDash utilizes an automated recruitment tool called Gem to evaluate job related qualifications and characteristics.

About the company

DoorDash is a technology and logistics company that started by enabling door-to-door delivery. Its mission is to empower local economies.