Associate Ops Manager, Robot - DoorDash Dot

The role

You will lead a team working on robotics solutions to ensure efficient operations. You will track daily KPIs and build relationships with cross-functional partners to maximize output.

What you will do

• Track daily KPIs and work with operations to maximize output and commercial availability of supply
• Establish strong relationships and followership with the general manager, operations team managers and a co-located service team
• Incorporate, adopt and refine daily and weekly processes for the management of real-time operations
• Build relationships with cross-functional partners including remote assistance, technical program management, facilities, and engineering
• Contribute creative operational solutions to complex and ambiguous technical problems
• Provide onsite leadership and expertise for incident response
• Work effectively in gray space to enable tactical and strategic decision making

Required qualifications

• 6+ years of experience
• Experience with operational leadership of a team of 10-50
• Deep experience in autonomous vehicles and/or robotics
• Strong communication skills
• An And not Or mentality
• Intrinsic motivation and confidence operating independently as well as with a team
• Belief in 1% better every day

Benefits

• Premium healthcare
• Wellness expense reimbursement
• Paid parental leave

About the company

DoorDash is a technology and logistics company that started by enabling door-to-door delivery. DoorDash Labs is an independent team within DoorDash working on robotics solutions.