Senior Operations Associate, Robot - DoorDash Dot

The role

You will manage a PM shift of an operations team supporting autonomous testing. This role involves leading operators to execute against autonomy goals and bringing autonomous technology from ideation to commercialization.

What you will do

• Manage a component of our operations
• Effectively communicate status updates to key stakeholders
• Identify and escalate or resolve issues
• Serve as an escalation path for issues in the field
• Maintain onsite presence depending on incident severity
• Balance business needs, costs, and safety
• Be an expert in autonomous technology and track changes to it
• Push metrics

Required qualifications

• 4+ years of experience
• Managed an operationally efficient team through multiple product phases
• Proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
• Analytical mindset that can deliver actionable recommendations out of complex situations

Nice to have

• Experience in the autonomous industry
• Strong interest in the autonomous industry
• Proficiency in gSuite
• Proficiency in JIRA
• Proficiency in SQL

Benefits

• Premium healthcare
• Wellness expense reimbursement
• Paid parental leave

About the company

DoorDash is a technology and logistics company that started by enabling door-to-door delivery. DoorDash Labs is an independent team within DoorDash.