Senior Associate, Merchant Live Order Experience

The role

You will lead analysis and execution on programs to reduce missing and incorrect orders. You will build strategies for product features, analyze data to evaluate initiatives, and execute tests using data-driven decision-making.

What you will do

• Build strategy for new product features and initiatives
• Build models to evaluate value and opportunity costs of strategic initiatives
• Define success with KPIs
• Execute tests on adoption and optimization using data-driven decision-making
• Work cross-functionally with product, support, marketing, account management, finance, and analytics teams
• Handle complexity in a detailed and structured way

Required qualifications

• 2-4 years of experience in strategy / business development / operations / technology / banking / consulting or related experience
• Bachelor’s Degree or higher
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets
• Proven track record of leading initiatives, hitting goals, and succeeding in a complex and fast-moving environment
• Expert interpersonal and communication skills
• Self-starter with a bias towards action
• Naturally curious
• Gritty
• Relationship-builder
• Problem solver

Nice to have

• high-growth or early-stage startup experience
• SQL

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off
• paid sick leave
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• mental health program
• equity grants

About the company

DoorDash is a technology and logistics company that started by enabling door-to-door delivery. The company aims to empower local economies and expand to provide any and all goods.