Associate Manager, Strategy & Operations

The role

The Associate Manager will take end-to-end ownership of a set of products within the Digital Ordering suite. You will set strategy, define goals, and lead cross-functional partners to drive product growth.

What you will do

• Take end-to-end ownership of products.
• Set strategy, define goals and KPIs, and prioritize investments.
• Build business cases, financial models, and operating plans.
• Lead cross-functional partners including Product, Engineering, Analytics, Sales, and Marketing.
• Analyze complex data and qualitative insights to guide decisions.
• Design and launch zero-to-one tests and pilot AI-powered tools.
• Act as the voice of the merchant through discovery interviews.
• Build repeatable frameworks and processes to scale learnings.

Required qualifications

• 4-7 years of experience in strategy, operations, consulting, product, or founder-type roles
• Experience taking a product or concept from inception through launch and into growth
• Ability to lead cross-functional teams through influence
• Ability to devise and execute a strategy to achieve business outcomes
• Strong analytical background with ability to synthesize large data sets
• Executive presence and exceptional communication skills
• Ability to pilot or build with AI tools in real-world workflows
• Bachelor's degree

Nice to have

• Founding or operating your own company or product, or an early employee role at a startup
• Building and executing go-to-market motions
• Working in a high-growth environment
• Client or account management
• Building financial or sales forecasting models
• Restaurant, SaaS, or marketplace businesses
• Both zero-to-one work in a lean environment and scaling products at a larger organization
• First in your family to attend college
• Proficiency in SQL

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

About the company

DoorDash Digital Ordering is DoorDash’s leading SaaS business unit, offering products that enable restaurants to reach customers through first-party channels. DoorDash is a technology and logistics company that aims to empower local economies.