Technician Lead, Labs - Bay Area

The role

You will act as a hands-on contributor performing high-level diagnostics and repairs on robotic hardware. You will also lead the team to meet daily output goals and uptime key results.

What you will do

• Lead the team to hit fleet uptime and repair goals
• Execute complex robotic diagnostics and advanced repairs
• Perform component-level troubleshooting on electrical systems and control units
• Create and refine workflows to improve repair accuracy and shop efficiency
• Provide technical documentation and shift handovers
• Lead medium-to-high complexity projects
• Serve as primary DRI for troubleshooting systemic hardware issues
• Communicate success metrics and designate tasks to team members
• Translate high-level key results into daily shift tasks
• Use data-driven analysis to resolve systemic fleet issues

Required qualifications

• 3-5 years of service work experience
• Drive to help build and implement scalable solutions
• Excellent communication and documentation skills
• Strong experience in work order management systems
• Valid U.S. drivers license
• Successful completion of MVR

Nice to have

• Prior experience in vehicle or fleet service
• Leading or training team members

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

About the company

DoorDash Labs is an independent team within DoorDash that explores robotics and automation to transform last-mile logistics. DoorDash is a technology and logistics company.