Associate Manager, New Verticals - Fulfillment Strategy & Operations

The role

You will design incentives, programs, and in-app experiences to manage dasher shopping supply. You will use analytical and AI tools to improve core fulfillment metrics like order accuracy and pick speed. You will also conduct in-store testing to inform product and engineering solutions.

What you will do

• Spearhead cross-functional projects with Engineers, Data Scientists, and Product Managers
• Improve key selection metrics
• Create and execute quarterly and annual strategic plans
• Build strategic initiatives and drive innovation
• Analyze data to drive business decision-making
• Design incentives, programs, and in-app experiences for dasher shopping supply
• Own core fulfillment metrics including order accuracy, pick speed, and dasher supply coverage
• Define requirements and launch product and operational solutions
• Design experiments and incentive changes
• Perform in-store testing by shopping orders

Required qualifications

• 4-6+ years of experience in tech, operations, strategy, consulting, banking, startups or a related experience
• Completed Bachelor’s Degree in finance, economics, computer science, engineering, or a related field
• Familiarity with SQL
• Comfortable with data visualization tools
• Ability to identify how to automate repeatable tasks using AI tools like Claude, Cursor, Gemini or Copilot

Nice to have

• MBA

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

About the company

DoorDash is a technology and logistics company that enables door-to-door delivery for various goods. The New Verticals team builds and scales delivery businesses across Grocery, Convenience, Alcohol, Retail, Pharmacy and DashMart.