Manager, SMB Business Development - Retention

The role

You will lead efforts to drive success in key partnership moments for strategic restaurant partners. You will manage a team of four direct reports and execute strategies for retention, exclusivity, and product adoption.

What you will do

• Drive successful engagement at critical phases such as renewals, exclusivity negotiations, and strategic initiatives
• Manage and develop four direct reports
• Lead the Business Development marketplace retention strategy
• Execute competitive strategies in response to market dynamics and competitor moves
• Partner with Account Management, Strategic Finance, Selection, US Local Markets, and Legal teams

Required qualifications

• 6+ years of experience in restaurant partnerships, business development, or enterprise account management
• Proven track record of structuring and closing high-value deals
• Experience managing and developing a team of high performers
• Ability to leverage data and analytics to inform decision-making and strategy
• Experience working across multiple teams to drive business outcomes
• Experience ideating, launching and seeing to fruition projects that drive impact

Nice to have

• Post-sales experience
• Experience in a high-growth marketplace, delivery, or SaaS business
• Worked with major restaurant chains or QSR brands
• Background in financial modeling or contract negotiations

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Before you apply

• We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC
• DoorDash utilizes an automated recruitment tool called Metaview

About the company

DoorDash is a technology and logistics company that started by enabling door-to-door delivery. Its mission is to empower local economies.