Senior Associate, Strategy & Operations, DoorDash for Business (Merchant)

The role

You will pilot and scale product features to improve delivery quality for DoorDash for Business. You will partner cross-functionally to design testing frameworks, go-to-market plans, and turn audience insights into product improvements.

What you will do

• Run tests and lead product/feature improvement efforts using data-driven decision-making
• Partner with product and engineering teams to sharpen quality tools
• Build models to evaluate economics and patterns
• Design and run test plans and initiatives to improve merchant and dasher quality
• Work across sales, partner management, operations, product, engineering, and business development

Required qualifications

• 3+ years of experience in strategy and operations, commercial management, operations, or consulting
• Proven track record of leading cross-functional initiatives and hitting goals in a complex environment
• Excellent analytical thinker able to deliver actionable recommendations from complex datasets
• Customer obsessed
• Comfortable working with people from all walks of life
• Unafraid of ambiguity

Nice to have

• Direct management experience
• High-growth startup experience (scaling a business from 0 - 1)
• Intermediate SQL experience

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Equity grants

About the company

DoorDash is a technology and logistics company that started by enabling door-to-door delivery. DoorDash for Business is building a corporate dining and benefits platform to help companies feed their teams.