Sr. Enterprise Account Manager, DDfB
Phoenix, AZ; Tempe, AZ; Denver, CO; Hartford, CT; New Haven, CT; San Diego, CA; Sacramento, CA; Fresno, CA; Miami, FL; Atlanta, GA; Boise, ID; Chicago, IL; Baltimore, MD; St. Louis, MO; Las Vegas, NV; Reno, NV; Portland, OR; Eugene, OR; Salem, OR; Philadelphia, PA; Providence, RI; Austin, TX; Spokane, WA; Vancouver, WA. Posted a month ago
The role
Senior Enterprise Account Managers own the strategic vision and growth for complex corporate customers in North America. They deliver against revenue and expansion quotas through cross-sell, upsell, and product adoption. The role involves building executive relationships and leading complex commercial conversations.
What you will do
- Deliver against quarterly revenue and expansion quotas through cross-sell, upsell, product adoption, and new use-case development.
- Identify, develop, negotiate, and close large, strategic expansion opportunities.
- Build and execute account plans that engage multiple stakeholders.
- Build trusted relationships with executive decision-makers.
- Own executive business reviews using data and customer insights.
- Anticipate and address account risks.
- Lead cross-functional efforts with S&O, Analytics, Product, and other partners.
- Own and scale team-wide initiatives to improve growth execution.
- Proactively coach peers and develop repeatable playbooks.
Required qualifications
- 10+ years of relevant sales experience
- At least 7 years in enterprise account management
- Full-cycle sales experience in any roles outside account management
- Sustained record of growing complex, high-value customer relationships
- Demonstrated success achieving revenue and expansion quotas
- Ability to navigate complex enterprise organizations and influence executive decision-makers
- Ability to translate customer priorities and data into strategic account plans
- Ability to operate with a high degree of autonomy
- Ability to create structure in ambiguous situations
- Experience leading complex cross-functional initiatives
- Ability to communicate clearly and persuasively
- Experience using CRM software, such as Salesforce
Nice to have
- Experience in food delivery, corporate benefits, or enterprise SaaS
- Experience expanding enterprise programs across multiple products, business units, or geographies
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
About the company
DoorDash is a technology and logistics company that aims to empower local economies. The company is growing rapidly and seeks to expand from food delivery to all types of goods.