Regional Operations Manager - Drive (Parcel)

The role

The Regional Operations Manager will oversee day-to-day operations for 15-20 locations in a specific U.S. region. You will manage site processes, design improvement projects, and work with internal and external stakeholders to ensure service quality.

What you will do

• Oversee day-to-day operations of 15-20 locations
• Ensure site processes run smoothly, efficiently and safely
• Design, build, and execute process improvement projects
• Improve service quality and reliability
• Work cross-functionally with central teams to ensure best customer experience
• Equip teams with tools, resources and support
• Flex between day-to-day operational details and strategic planning
• Distill floor insights into actionable and scalable initiatives

Required qualifications

• 5+ years of leadership experience
• Managed leaders in an operations heavy environment
• 4-6+ years of experience in on-the-ground warehousing or logistics
• Familiarity with SQL
• Bachelor’s Degree

Nice to have

• Experience starting or scaling a successful start-up
• Demonstrated interest in logistics, on-demand services, and marketplaces
• Multi-unit management experience
• Experience working with 3PLs
• Experience building and training high performing teams

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Equity grants

About the company

DoorDash is a technology and logistics company that started by enabling door-to-door delivery. The company is growing rapidly and aims to be a place people turn to for any and all goods.