DashOS, Product Strategy & Operations

The role

You will lead the strategy, discovery, and rollout of key product features for the DashOS team. This role involves working with product, engineering, and merchant-facing teams to scale white-label restaurant business offerings.

What you will do

• Lead the strategy, discovery and roll out of key product features and releases
• Influence product success by ensuring smooth operations and driving efficiencies
• Collaborate with product managers, engineers, sales, and customer support
• Use data and insights to optimize product performance and influence strategic decisions
• Identify and implement processes to enhance product rollout efficiency
• Solve complex problems related to product development, launch, and delivery
• Work directly with merchants to collect product feedback and test impact

Required qualifications

• 4-7 years of working experience in roles such as startup, restaurant tech, software strategy & operations, product management or banking, consulting
• Experience building a strategy based on industry research and real world user needs
• Use of AI tools to improve analysis, decision-making, and execution
• Ability to write clear prompts, manage context, and validate outputs
• Ability to build processes and new systems
• Ability to communicate, collaborate and drive alignment across teams
• Comfortable with ambiguity, changing priorities and putting out fires
• Analytical mindset to solve problems using data
• Willingness to travel up to 20% of business days

Nice to have

• Experience working closely with technical products

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

About the company

DoorDash is a technology and logistics company that aims to empower local economies. The company is growing rapidly and expanding from food delivery to all types of goods.