Senior Manager, Digital Ordering

New York, NY; San Francisco, CA; Los Angeles, CA; Chicago, IL; Austin, TX; Denver, CO; Seattle, WA; Miami, FL. Posted 21 days ago

The role

You will lead a team to influence product roadmaps and drive same store sales for merchants through quality initiatives and growth experimentation. You will act as a consultant and key contributor to the sales process by guiding merchants on how the DoorDash Commerce Platform fits their tech infrastructure.

What you will do

Guide merchants through how the DoorDash Commerce Platform fits into their business and tech infrastructure
Lead a team to influence product roadmaps and drive same store sales via Quality initiatives and Growth experimentation
Consult with CEOs, CTOs, and CMOs during the sales process
Build and own infrastructure needed for business growth
Develop comprehensive strategies to support and scale the Digital Ordering business
Collaborate with Product, Engineering, Account Management, Analytics, and Finance
Analyze complex datasets and qualitative inputs to generate insights
Create playbooks and templates to provide structure for undefined opportunities

Required qualifications

8-10+ years of experience in solutions architecture, sales engineering, growth, product, product ops, strategy/biz ops, or technical GTM roles
Strong communicator able to interface with senior audiences
High EQ to build rapport with technical and senior audiences
Strong growth sense
Extreme sense of ownership
Detail-oriented
Builder mindset
Low ego
Ability to move fast
Ability to toggle between strategic and tactical
Eager learner

Nice to have

commerce experience strongly preferred

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program

About the company

DoorDash is a technology and logistics company that aims to empower local economies. The Digital Ordering team builds custom Apps and Websites to help Restaurants grow through owned channels.