Doordashusa
Kitchen Manager, DashMart - [Charlotte, NC]
Charlotte, NC. Posted 13 days ago
The role
You will lead daily operations of a DoorDash-owned kitchen within a DashMart fulfillment center. You will manage a team of operations associates and shift leads to ensure food safety, quality, and efficiency.
What you will do
- Lead a team of hourly Kitchen Operations Associates and Shift Leads
- Hire, coach, and develop team members
- Build and improve systems for scheduling, par levels, and recipe execution
- Analyze performance metrics to identify and solve issues
- Maintain food safety, inventory controls, and safety protocols
- Manage staffing, scheduling, and kitchen performance
- Handle onsite escalations
- Ensure recipe accuracy and storefront availability
Required qualifications
- 3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment
- 2+ years of experience leading teams, including hiring, scheduling, coaching, and performance management
- ServeSafe Manager certification (or willingness to obtain)
- Experience motivating teams of 5+ employees
- Ability to use Excel or Google Sheets for decision making
- Ability to work regularly scheduled late-night and weekend hours
- Working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices
Benefits
- Great compensation packages
- Comprehensive health benefits
- Premium healthcare
- Wellness expense reimbursement
- Paid parental leave
About the company
DoorDash is a technology and logistics company that aims to empower local economies. DashMart is their in-house food program focused on building a restaurant platform within fulfillment centers.